Local Mental Health Services & Helplines

This page lists some of the mental health services in North Somerset and Bristol from which you can get support for your mental health during the coronavirus (Covid-19) pandemic.

All information accurate at time of writing (27th January 2021).

Wellspring Counselling

Wellspring Counselling have been providing confidential help and support to people in Nailsea and the surrounding areas for more than 25 years. They have a team of dedicated, professional and trained counsellors who provide sessions for adults as well as young people between ages 11 and 18.

They provide sessions for adults facing loss and bereavement, relationship difficulties, stress and anxiety, depression and issues relating to physical, sexual or emotional abuse. In addition, they are also offering free support for children and young people during the coronavirus crisis, covering topics such as stress management, staying connected and staying occupied.

All sessions they provide during the pandemic are delivered via either telephone or online.

Please visit Wellspring Counselling’s website to find out more >


The Samaritans is a national charity offering 24/7 emotional support to anyone in emotional distress, struggling to cope or at risk of suicide. They have a Weston-Super-Mare branch which covers North Somerset, however the centre is currently closed and they are thus unable to receive face to face visitors.

Their free telephone helpline offers a safe place for you to talk without judgement or pressure at any time of day. They listen to and support people in times of need, making sure there’s someone there for anyone who needs support.

Along with their telephone helpline, they can be contacted via a letter, email or self-help app too.

You can also contact them if you’re worried about someone you know.

Please visit Samaritans’ website to find out more >


VitaMinds is a talking therapy service designed to help people suffering from depression, anxiety, post-traumatic stress disorder, excessive worry or low mood.

Working in partnership with the NHS, they offer a range of short-term psychological therapies known as IAPT (Improving Access to Psychological Therapies) to adults 16-years and over, who live and are registered with a GP in Bristol, North Somerset and South Gloucestershire.

They are currently unable to offer in-person appointments but are continuing to provide consultations and treatment via online meetings and phone calls.

Please visit VitaMinds’ website to find out more >

Bristol Mind

Affiliated to Mind (a national mental health charity), Bristol Mind aims to promote a positive view of mental health and provide services that are accessible, relevant and empowering to the people using them.

They are a mental health resource for people in Bristol and the surrounding areas who identify as having mental health or emotional support needs, as well as those who support them.

Although the Bristol Mind building is currently closed to the public, their services are still running through telephone and email.

Please visit Bristol Mind’s website to find out more >

Bristol Mental Health

Bristol Mental Health was created in 2014 following calls from service users, carers and GPs for better mental health services in the city. It brings together 18 public and voluntary sector organisations – each of which is chosen for its expertise and experience – helping to deliver the best possible support to people in the community.

Their crisis service is designed to help people experiencing a mental health crisis or are supporting someone experiencing a mental health crisis. The service offers a telephone line which is open 24 hours a day. It is staffed by clinical staff and mental health professionals who deliver compassionate and effective support.

Please visit Bristol Mental Health’s website to find out more >

Every Mind Matters

Created by Public Health England and approved by the NHS, Every Mind Matters is a campaign that focuses on managing and maintaining mental health.

Their website offers a whole host of practical tips and expert advice for protecting and improving your mental health. From how to deal with stress and anxiety, to boosting mood or sleeping better, their website is a resource designed to help you look after your mental wellbeing.

You can even create your own Mind Plan which provides tailored tips and advice specifically for you. The website also has advice on supporting children and young people.

Please visit Every Mind Matters’ website to find out more >

These helplines are for advice services and should not be used in emergency situations.