Nailsea Community Coronavirus (COVID-19) Support

The community of Nailsea is rallying together in these uncertain times to provide valuable services and help the vulnerable.

Those from Nailsea and surrounding areas can check for updates on a Facebook group made by community members, called Nailsea COVID-19 Help Group. This group has also organised a rota of volunteers, able to help with shopping for the vulnerable and other helpful services.

If you are in need of help, or know someone who is, you can fill in this Nailsea COVID-19 Help Group form to request community volunteer assistance.

If you are in a position to offer help to your local community, please contact the organisers on Facebook to volunteer as part of the Nailsea COVID-19 Help Group.

[Information correct at time of publishing. For the latest updates on local Covid-19 measures and announcements, view our coronavirus news articles.]

Nailsea Support

All information correct as of 19/03/2020 11am.

Multiple local businesses and figures have offered special services to help vulnerable people during this time. This includes:

  • Mulligan’s School of Motoring, who are offering to deliver food shops to vulnerable people who are self-isolating. Efficient cleaning will take place before and after delivery. Call 07793 681155.
  • John Burnett, who is offering to home cook meals and deliver them in his own refrigerated van to those self-isolating. Call 07931 563559.

Larger supermarket chains are offering their usual online shopping services and click and collect, however check online before placing orders. Please be courteous to other people and buy only what you and your family need. Local food retailers offering food delivery include:

  • Bakers of Nailsea Butchers – free delivery, no minimum order, cash and card on delivery. Contact or 01275 856280.
  • Burchills – free delivery, minimum order £10, or 01275 854977.
  • Somerset Local Food Direct – £3 delivery. Order online.
  • Co-op Welcome Congresbury – not clear on delivery radius. Minimum order 10 items. Payment by BACS transfer. | 01934 838020 or 07718 309152

Alongside the many takeaway options in Nailsea that already exist, local pubs have also started offering takeaway menus, including:

  • The Moorend Spout – phone 01275 855336 to order, collect after 15 minutes. Online menu. Also food boxes of 7 meals to freeze available.
  • The Old Farmhouse – phone 01275 851889 to order. Online menu. Delivery service launching Monday 23rd.
  • The Ring O’Bells – phone 01275 790009 to order. Lunchtime orders Mon-Sat 12-2pm and Sun 12-3pm. Delivery available. Online menu.
  • The Star Inn – phone 01275 858836 to order. Free delivery for over 70s. Online menu.
  • Samantha Johnson Fine Cuisine – weekly changing menu. Collection or delivery. │ 07801 119824

Nailsea stores are increasingly offering shopping slots exclusively for elderly/vulnerable shoppers; those of state pension age and/or with disabilities and/or health conditions. The Nailsea stores operating this include:

  • Iceland – every morning 9-11am.
  • Tesco – Monday, Wednesday and Friday mornings 9-10am.

Please be mindful at this worrying time that the community needs to support each-other.

Churches in Nailsea are taking steps to reduce contact in line with government guidance.

  • Christ Church – all services cancelled including toddler groups and arranged events. Check their Facebook page for updates.
  • Holy Trinity Church – all services and groups cancelled but Church remains open for individual prayer.
  • Nailsea Baptist Church – all services and gatherings cancelled; pastoral care available on 01275 859339.
  • Nailsea Methodist Church – currently open but reviewing situation constantly.
  • Nailsea United Reformed Church – no information.
  • Southfield Church – closed until further notice.
  • St Francis of Assisi Church – no information.
  • Trendlewood Church – all services and meetings suspended until further notice.

Many clubs and groups have suspended meetings and events until further notice.

  • 65 High Street – all events cancelled. Extensive list of groups meeting here.
  • Alchemy Trampoline and DMT Club – activities cancelled until 21st April when reviewed.
  • Backwell Camera Club – all meetings and events cancelled until further notice.
  • Grove Sports Centre – closed from Saturday 21st
  • Jazz on Tap – all lessons cancelled until further notice.
  • Mizzymead Recreation Centre – closing from Friday 20th March at 3pm for 12 weeks.
  • Nailsea and Backwell RFC – training and matches suspended until further notice.
  • Nailsea and District Skittles League – all events suspended including fixtures and Captain’s Presentation Dinner.
  • Nailsea Disability Initative – currently closed for drop-in.
  • Nailsea Girlguiding – all meetings and events cancelled until further notice.
  • Nailsea Musicals – all rehearsals for adult and youth groups cancelled.
  • Nailsea Netball – all sessions and matches cancelled until further notice.
  • Nailsea Running Club – all events cancelled until further notice. Awards night and AGM postponed.
  • Nailsea Scouts – all meetings and events cancelled.
  • Nailsea Shedders – closed until further notice.
  • Nailsea Tennis Coaching – coaching cancelled until further notice.
  • Nailsea Town Council – Tithe Barn closing from Wednesday 18th March until further notice. Contact 01275 855277 or
  • Slimming World – groups have been suspended until further notice.
  • Weightwatchers – meetings moved online and face-to-face meetings cancelled.

The Citizens Advice Bureau has stopped face-to-face sessions and are continuing with email, telephone and Skype sessions. Find out more at

The Works in Crown Glass Shopping Centre are creating self-isolation entertainment packs including puzzles, books, and games. You can either donate items to the store or money for items to be bought.

Government Guidance

Following Government guidance, people should try to socially distance as much as possible.

The Government describes social distancing as:

Social distancing measures are steps you can take to reduce the social interaction between people. This will help reduce the transmission of coronavirus (COVID-19).

They are:

  1. Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough
  2. Avoid non-essential use of public transport, varying your travel times to avoid rush hour, when possible
  3. Work from home, where possible. Your employer should support you to do this. Please refer to employer guidance for more information
  4. Avoid large gatherings, and gatherings in smaller public spaces such as pubs, cinemas, restaurants, theatres, bars, clubs
  5. Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media
  6. Use telephone or online services to contact your GP or other essential services

Everyone should be trying to follow these measures as much as is pragmatic.

Find out more about social distancing and vulnerability on Public Health England’s website.

If you begin to show symptoms (new continuous cough and/or high temperature) and live alone, stay at home for 7 days from when your symptoms started.

If you begin to show symptoms and live with others, you must stay at home for 7 days but all other household members who remain well must stay at home for 14 days from when the first person in the house became ill.

If anyone else in the household starts displaying symptoms, they need to stay home for 7 days from when the symptoms appeared, regardless of what day they were through the original 14 day period.

Find out more about staying home with possible coronavirus infection here.

If you have any additional information about local shops, delivery services, or suspended groups, please get in contact using

For up-to-date information, follow the communtiy Nailsea COVID-19 Help Group on Facebook. Spread the message and help vulnerable people.

Contacts for Other Organisations

  • Second Step Hope Project –
    • 0117 4288 930
    • Hope Project provides short-term emotional and practical support for men aged between 30 and 64, specifically those who are in psychological distress or have recently self-harmed, but are not currently using other mental health services.  Its aim is to prevent suicide among this high-risk group. Hope Project team are experienced support workers keen to make a difference and save lives.  To find out more or to make a referral and talk to a member of the Hope team please contact them directly as above.
  • Mental Health Foundation –
    • The Mental Health Foundation is part of the national mental health response providing support to address the mental health and psychosocial aspects of the Coronavirus outbreak, alongside colleagues at Public Health England and the Department of Health and Social Care.
      Infectious disease outbreaks, like the current Coronavirus (Covid-19), can be scary and can affect our mental health. While it is important to stay informed, there are also many things we can do to support and manage our wellbeing during such times. The website includes some tips to help people look after their own and their family’s mental health.
  • Time to Pay (HMRC) –
    • HMRC has set up a dedicated COVID-19 helpline to help those in need regarding their tax liabilities, and they may be able to agree a bespoke Time to Pay arrangement. HMRC will also waive late payment penalties and interest where a business experiences administrative difficulty contacting HMRC or paying taxes due to COVID-19.
    • 0800 0159 559
  • Voluntary Groups –
    • Voluntary and community sector – Information from Voluntary Action North Somerset (VANs)
      VANs can help organisations to identify business grants and finance – as well as supporting with applications.
      If your organisation receives any funding from the Quartet Foundation, they recognise it may be necessary to adapt your funded activities in response to the Covid-19 outbreak. Use this link to get in touch with them
      NCVO provides details on how voluntary groups may respond to the current Coronavirus situation.
      The Quartet Foundation also have grants for organisations which support community-based work that has a charitable purpose. More information available here